A Mom Reported Her To Her Boss After She Told A Little Girl She Couldn’t Understand Her While Checking Her In For A Dental Appointment
Many parents of shy children know the struggle of getting their children to speak up for themselves. However, in certain situations, you have to speak up for them.
One woman recently upset a mom at her job after she told her young child she couldn’t understand her while trying to check her in for a dental appointment.
She works as a receptionist at a dentist’s office and is responsible for checking patients in before their appointments.
On a recent afternoon, the office was very busy when she had a mom walk in with her daughter, who was around six years old.
“She was one of those moms that, instead of telling me the child’s information, let the child themselves do it,” she explained.
“But her daughter spoke so quietly and mumbled that I couldn’t make out a single word. I asked for her name, and her mom said, ‘Go on, sweetie, tell the nice lady your name.’ [Her daughter] stared at me, looked around, and finally whispered something, but I couldn’t understand [her]. I asked her to repeat it [and] once again, I got a whisper.”
She asked the little girl to repeat her name several times and was greeted with mumbles every time. She tried guessing a series of names, but each one was wrong. Finally, the mom, who was growing frustrated, told her her daughter’s name.
She then tried asking the mom for her daughter’s birthdate, and once again, the mom wanted her daughter to tell her. Instead of telling her what day her birthday was, the little girl told her that her mom was supposed to buy her a new toy soon.
“I just rolled my eyes and sighed, and the mom told me her birthdate,” she recalled.
ANR Production – stock.adobe.com – illustrative purposes only, not the actual person
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“Every question [I asked] was like that. The daughter would either whisper [her answer] so quietly that I could never hear her or [would] have no clue what to say. The whole time, the mom was just standing there smiling, like it wasn’t a problem.”
Finally, when she had a few more questions left, she told the little girl she was sorry but could not understand a word she was saying. Then, she turned to the mom and told her it’d be a lot easier if she just gave her daughter’s information, especially since the office was buzzing that day.
Her mom tried defending her daughter, saying she was doing very well and was being brave. However, she had to keep her job moving, so she told the mom she was holding up the line.
Then, the mom acted as if she was some sort of monster, telling her her daughter was “just a kid” and that she didn’t have to be rude.
“I told her I’m not being rude; I’ve got an office to run and [that she was] holding everyone else back. The mom frowned at me, answered, and took her daughter to the waiting room. After their appointment, my boss told me the mom [said she’d] file a complaint, leave a negative review, and had plans to find a new dentist for their children.”
Was she wrong to make the mom speak for her child at the office?
You can read the original post on Reddit here.
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