MNCC’s next phase of Sailor pay leverages tech to simplify service
The Navy’s hub for personnel, pay, and transportation processing is entering the next phase of transformation, leveraging modern technology to optimize how the Navy does human resources.
MyNavy Career Center (MNCC) deployed Enterprise Customer Relationship Management (eCRM) in 2021 to help eliminate personnel and pay backlogs and improve transaction timeliness. With backlogs cleared and timeliness well within Defense Department standards, MNCC is now using eCRM to simplify HR business processes to serve Sailors better.
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