McDonald’s ends AI drive-thru trial as fast-food industry tests automation
Companies have touted AI as future of the industry, but technology has also resulted in viral videos of wrong ordersMcDonald’s is ending its test of employing artificial intelligence chatbots at drive-thrus, raising questions over the fast food industry’s rush to roll out the technology.The world’s largest burger chain will remove automated AI-based order systems from over 100 locations around the US. Continue reading...
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