The Samsung right-to-repair story just got worse
Image: Samsung
iFixit just broke up with Samsung over its shaky commitment to right to repair, but things may be worse than we thought. Samsung is apparently forcing independent repair shops to give up your personally identifying information — and report you for using aftermarket parts.
404 Media has now obtained a leaked copy of a contract between Samsung and an independent service provider, which states that for every repair, an independent repair shop must send Samsung your name, address, telephone number, your phone’s unique serial number and IMEI, your “customer complaint,” and all the details of your repair.
What’s more, it tells repair shops they must strip any aftermarket parts out of your phone — even though it’s likely perfectly legal for...
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