‘After 20 mins I just left,’ cries Walmart shopper leaving store for Target – security measure on $7 item was last straw
A WALMART shopper has abandoned the store for other major retailers after growing fed up with frustrating anti-theft measures.
For months, shoppers have been taking to social media to air their complaints over extreme security measures retailers have put in place to combat theft.
GettyWalmart shoppers are saying they are ditching the retailer over anti-theft policies[/caption]
TikTok/oh_hey_itzmeCustomers are growing frustrated with the amount of items locked on shelves[/caption]
APOne woman said she is ditching Walmart to shop at Target[/caption]
Many have claimed the new policies have worsened the customer experiences, making it more difficult to access items or even take longer to check out and leave the store.
The complaints are often regarding frequent receipt and bag checks or an increased security presence in stores.
One major security measure shoppers have griped about is the locking of items on shelves.
In major retail stores like Walmart, Target, or CVS, shoppers may find items behind plexiglass which require a key to open.
This typically requires the assistance of an employee to unlock the shelf to grab the item.
Many customers have complained that everyday items like soap and underwear have been found locked up.
One Walmart shopper recently posted on X, the social media platform formerly known as Twitter, revealed how the measure makes her no longer shop at the iconic chain.
She was responding to another user who said having laundry detergent locked up makes her mad, particularly when it “always take them 45 min to come unlock the s***.”
“This!! And shaving cream, a $7 bottle of shaving cream and i had to walk all over looking for an employee to help me,” the Walmart shopper responded.
She claimed that after waiting for 20 minutes for an employee, she simply left the store.
“I gave up i stick to target now cuz my patience is too low,” she added in another post.
It was not immediately clear what Walmart location she had been shopping at, however, the shopper has Houston, Texas as their location in their bio on X.
While major retailers have defended the security measures as a way to curb rampant retail theft, other shoppers agree with her frustrations.
One customer also revealed in a post to X that they would not be shopping at Walmart for some time.
“The store closest to me is despicable,” the shopper said.
“2 checkouts open, and only 6 self-checkouts with a line of 20 customers.”
Anti-theft measures rolled out by retailers
Retailers across the US and Canada have rolled out strategies designed to combat theft. The U.S. Sun has compiled a list of measures that have been implemented at stores:
Locking items in cabinets.
Security pegs.
Security cameras.
Signs warning about the impact of theft.
Receipt scanners.
Receipt checks.
Carts with locking technology
There was allegedly only “one person handling things,” the shopper said, adding that they were forced to wait roughly 10 minutes for assistance to get a product.
“I decided to just get what I needed and do without what I actually came in for,” they went on.
Meanwhile, other customers have called requiring the assistance of employees “degrading.”
Walmart did not immediately respond to The U.S. Sun’s request for comment.
However, previously, spokespeople have insisted theft prevention measures are up to the discretion of store managers.
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