Privacy Policy
This privacy policy sets out how Billionaire Club Co LLC ™ uses and protects any information that you give Billionaire Club Co LLC ™ when you use this website. Billionaire Club Co LLC ™ is committed to protecting your privacy. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used by this privacy statement. Billionaire Club Co LLC ™ may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from the 15th of February, 2013.
What We Collect
We may collect the following information:
- Name and Address.
- Contact information including email address.
- Demographic information such as postcode, preferences, and interests.
- Other information relevant to customer surveys and/or offers.
What We Do With The Information We Gather
We require this information to understand your needs and provide you with a better service, in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customize the website according to your interests.
Refund and Returns Policy
Overview
Our refund and returns policy lasts 30 days There is NO CASH REFUNDS ONLY EXCHANGE with supplier NO REFUND ON DIGITAL PURCHASE. If 30 days have passed since your purchase, we can’t offer you an exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
If you are approved, then your exchange will be processed, and a credit will automatically
be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing exchange
If you haven’t received a exchange please keep checking sometimes it might take up to 24 hours for process to be done.
If you’ve done all of this and you still have not received
your exhange yet, please contact us at [email protected] on our contact page
with all infomation needed to help please allow up to 24-48 hours due toe the amount of emails
we get we will get back to you as soon as possble.
Sale items
Only regular priced items may be exchange. Sale items cannot be exchange
Exchanges
We only replace items if they are defective or damaged. If you need to exchange
it for the same item, send us an email at [email protected]
and send your item to the address shown on your package.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for
the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to
you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to the vendor address found on your shipping box or package.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or
purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at [email protected] for questions related to refunds and returns
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